Contact Us
Last updated: October 25, 2026
Real people, based in Las Vegas. We answer every message.
Customer Service
Email: info@slatesupplyco.com
Phone: 775-505-6329
Hours: Monday-Friday, 9:00 AM - 5:00 PM Pacific
We respond to email within one business day. Order-specific questions are answered fastest if you include your order number or full order reference and the email address used at checkout.
Business Information
Slate Supply Co · Research compound supplier · Las Vegas, NV
Local pickup / meetup is arranged after payment confirmation. See the Shipping Policy.
Order Status
You can check the status of any order at /order using the order number or full reference from your confirmation email and the email address used at checkout. You can also open the secure order link in that email.
Order Problems and Cancellation Requests
For damaged or incorrect deliveries, report the issue within 72 hours of delivery with your order number and photos or other reasonable evidence. An unboxing video is optional. For a package not received, include your order number and any available tracking information.
Email info@slatesupplyco.com for help. Cancellation requests should be sent before dispatch or local handoff and must be reviewed by support. See the Refund & Return Policy for conditions and the Shipping Policy for delivery timing and charges.
What We Cannot Help With
Slate Supply Co does not provide usage instructions, dosing guidelines, reconstitution protocols, or any advice regarding the application of our products.
Our products are supplied strictly as laboratory reagents for in-vitro research. They are not approved for human or animal consumption, or for any therapeutic or diagnostic use. We are not able to answer questions about administration, reconstitution volumes, protocols, cycles, or expected effects, and we will not do so. Questions about chemical identity, available laboratory documentation, storage, and handling are always welcome.
Wholesale and Bulk
For bulk or institutional purchasing, email info@slatesupplyco.com with the compounds, quantities, and your organization name.
Questions
Contact us at info@slatesupplyco.com or 775-505-6329. Customer service is available Monday-Friday, 9:00 AM - 5:00 PM Pacific.
Slate Supply Co does not provide usage instructions, dosing guidelines, reconstitution protocols, or any advice regarding the application of our products.